Reference

What You Need to Know Before You Use 123game

Using 123game — including making deposits via bKash, Nagad, or Rocket, opening an account, or accessing any part of the lobby — means you have read and accepted the terms set out here.

Account eligibility by local lawbKash, Nagad, Rocket covered by policyTerms apply at account creationAccess subject to eligible regionsPolicy updated without prior notice

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HOW WE HANDLE DATA

Account Security and Data Practices at 123game

We take the handling of your account data seriously — particularly because your wallet details (bKash, Nagad, Rocket) are tied directly to your account record. Here is how we manage that responsibility across four key areas.

Data Retention

Account and transaction data, including wallet references from bKash, Nagad, and Rocket, is retained for as long as required by applicable policy and then deleted or anonymised on a scheduled cycle.

Cookie Use

We use session cookies to keep your account active across your phone and browser. No cookie stores your wallet PIN or full payment credentials — only a session token tied to your account ID.

Account Security

Your account is protected by OTP verification sent to the mobile number you registered. Any change to your linked wallet number — bKash, Nagad, or Rocket — triggers an additional verification step.

Requesting Changes

To correct, update, or request removal of your account data, contact support with your account ID. We process verified data requests in the order they are received, subject to legal retention obligations.

How Our Legal Terms Cover Your Account

123game Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms govern every part of your relationship with 123game — from the moment you open an account to any transaction you make through bKash, Nagad, or Rocket. When you add funds using a local wallet, the deposit is recorded against your account and falls within

1
the scope of our transaction policy. Withdrawals follow a verification step where your account details are checked against the wallet number you registered; if the details do not match, the withdrawal is held pending your confirmation via support. We may update these terms at any time.
2
Continued use of the platform after a change is posted constitutes acceptance of the revised terms. If you access 123game from a jurisdiction where online gaming is restricted or prohibited, the responsibility for compliance with local law rests with you. We do not confirm eligibility on
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your behalf. Account activity, including wallet-linked transactions via bKash, Nagad, and Rocket, is logged and retained as required by our data retention policy. For any dispute regarding a transaction or account action, the version of the terms in effect at the time of that action applies.
4
Reach our support channel to request a copy of the terms version that applied to a specific date.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH US DIRECTLY

How to Contact Us About Legal or Policy Matters

If you have a question about how these terms apply to your account, a pending transaction through bKash or Nagad, or a data request, our support team is the right first stop. We handle policy queries through the channels below. Response times vary depending on query type and volume, but legal and account-related requests are prioritised in the queue.

Live Chat Support Start a live chat from the 123game site to raise a legal or account policy question. Have your registered wallet number — bKash, Nagad, or Rocket — ready to confirm your identity.

Email for Policy Requests Send written legal queries or data access requests to our policy email. Include your account ID and the specific section of these terms you are asking about for a faster response.

Account Support Portal Log into your account and open a support ticket under the legal or billing category. Ticket status is tracked in your account dashboard so you can follow up without contacting us again.

Common Questions About 123game Legal Terms

These are the questions we hear most often about how our terms and policies work. If your question is not covered here, open a support ticket from your account dashboard.

Yes. These terms apply to all account holders regardless of location. However, whether accessing the platform is permitted depends on your local law and eligible region — we do not confirm that for you.

Your wallet number is stored against your account record and used only for transaction verification. It is not shared with third parties outside of what our data retention policy requires.

Yes. Send a written request through the policy email or via a support ticket. Include your account ID and the scope of data you are requesting. We process verified requests in queue order.

Raise a dispute through our support portal. The version of the terms active at the time of the transaction applies. We will review the account log and respond through your ticket.

We post updated terms on this page. Continued use of the platform after the update is posted counts as acceptance. We do not send individual notifications for every policy update.

Contact support with a written closure request and your account ID. We process closures subject to any outstanding balance or unresolved transaction. Some data is retained as required by policy even after closure.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfobKash Fastpay Info123Game Glossary

What You Need to Know Before You Use 123game

Account Security and Data Practices at 123game

Data Retention

Cookie Use

Account Security

Requesting Changes

How to Contact Us About Legal or Policy Matters

Common Questions About 123game Legal Terms

01 Do these legal terms apply to me if I access 123game from Bangladesh?

02 What happens to my bKash or Nagad details under your data policy?

03 Can I request a copy of my account data?

04 What if I disagree with a transaction decision made under these terms?

05 How will I know if the legal terms have changed?

06 How do I remove my account and data from 123game?

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