Reference

Terms That Govern Your 123game Account

These terms set out what you agree to when you open and use a 123game account — covering how your wallet works, what we expect from you, and what you can expect from us.

Account eligibility appliesbKash, Nagad, Rocket wallet rulesBangladesh-region accessFair use policy

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What These Terms Actually Cover

123game Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on 123game, you confirm that you meet the eligibility requirements for your region and that the information you provide is accurate. Your account is personal — sharing login credentials or operating multiple accounts is not permitted under these terms. Wallet activity through

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bKash, Nagad, or Rocket is subject to the transaction rules stated at the point of deposit or withdrawal; we reserve the right to verify the source of funds before processing a withdrawal request. We may suspend or close an account if we detect activity that breaches
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these terms, including fraudulent transactions, abuse of promotional conditions, or misrepresentation of identity. Any funds held in a suspended account will be reviewed before release. These terms may be updated; continued use of your account after a change is posted means you accept the revised version.
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If you disagree with any update, you should stop using the account and contact support. Availability of all features depends on your local law and the eligible regions we serve — not every function is accessible from every location.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat widget from any page on 123game to ask about a specific clause, a wallet hold, or an account restriction. Our team responds in English for Bangladesh.

Email Support Send a detailed query to our support address for account-level term disputes or withdrawal verification questions. Include your registered mobile number for faster handling.

Help Centre The Help Centre covers common questions about account rules, wallet policies, and what happens when a term is breached — check there first before raising a ticket.

HOW WE OPERATE

How 123game Handles Your Account and Data

We keep your account data secure using encrypted connections and store wallet transaction records in line with our data retention policy. You can request a summary of the data we hold on your account by contacting support — we aim to respond within a reasonable timeframe. If you want to close your account, the process starts through the account settings page; any pending wallet balance is reviewed before final closure.

Data Security

Your account credentials and wallet transaction history are stored with encryption. We do not share personal account data with third parties outside what our terms permit.

Wallet Retention

Transaction records for bKash, Nagad, and Rocket deposits and withdrawals are retained as required by our operating policy and made available to you on request.

Account Access Rights

You have the right to request a copy of your account data, correct inaccurate details, or ask us to close your account. Raise these requests through live chat or email support.

Terms Updates

When we update these terms, we post the revised version with a change date. Continuing to use your account after that date means you accept the update as written.

Common Questions About These Terms

If something in the terms is unclear, these answers cover the questions we hear most from account holders in Bangladesh.

These terms apply to anyone who opens or uses a 123game account. Access depends on your local law and whether your region is eligible — check before you register.

No. Each person may hold one account only. Duplicate accounts are a breach of these terms and may result in both accounts being suspended and wallet balances being reviewed.

A held withdrawal usually means identity or source-of-funds verification is needed. Contact support via live chat with your account details and the transaction reference to resolve it.

Send a request through email support or live chat. Include your registered mobile number. We will confirm receipt and provide your data summary within a reasonable timeframe.

Breaches include sharing your login, running multiple accounts, submitting false identity details, or misusing a promotional condition. Any of these may lead to account suspension.

We post the updated terms with a revision date on this page. If you keep using your account after that date, you are accepting the new version as your agreement with us.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoBlackjack Double Down Bangladesh InfobKash Fastpay InfoHoldem Pocket

Terms That Govern Your 123game Account

Reach Us About These Terms

How 123game Handles Your Account and Data

Data Security

Wallet Retention

Account Access Rights

Terms Updates

Common Questions About These Terms

01 Who do these terms apply to?

02 Can I have more than one account?

03 What happens if my bKash or Nagad withdrawal is held?

04 How do I request a copy of my account data?

05 What counts as a breach of these terms?

06 How will I know if the terms change?

Terms & Conditions

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